1 hour ticket response
We are specialized in offering a swift and accurate solution to each helpdesk ticket submitted by a user. Our knowledgeable client service team members will review your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average technical support ticket response time has proved to be twenty minutes.
A Top–Quality Customer Care Service
We have a team of web hosting support techs who are eager to reply to all your requests every time you require assistance. Most of our technical support engineers have several years of experience in the Linux shared web hosting business, which suggests that you can always count on quick and elaborate answers to your concerns.
An Easy–to–Browse Help Center
In the Website Control Panel you will find an intuitive Help Center section where you can get quick hints on how to use our web hosting services. You can find the answers to your inquiries in the F.A.Q. archive, find more details in the web hosting account management articles or check the instructional video tutorials.