Help and Support Channels
A 60 minutes Inquiry Answer Guarantee
Our tech help and support crew is online round the clock to take care of all your assistance inquiries. Every single ticket you submit to us shall be addressed within no more than one hour. If your case demands help from an admin, we will send the ticket to the person on shift and will inform you that the situation is being taken care of.
Professional Client Help And Support Service
We deliver 24x7x365 tech assistance via a super–fast ticketing platform incorporated into your Control Panel. You can easily write to us all the time about any of the packages that come installed in advance on the virtual server, including the desired Linux OS version, the server administration panel and our custom designed Website Control Panel.
An Intuitive Help Section
Each part of the Website Control Panel that is provided with no charge with your VPS provides you with an integrated knowledge base. You’ll see a group of exhaustive how–to posts and an array of step–by–step video courses that present all the standard site maintenance tasks. You can find them by clicking on the Help or Video buttons in the right corner of each Control Panel section.