Many persons who start using their first web hosting account, or change companies, often have questions in regard to how specific tasks are performed or chance upon difficulties when setting up different things like e-mails, site settings, etc. That’s why, many hosting companies have compiled documentation with frequently asked questions and problems so as to help their clients receive info quickly and easily. As a result, the customer service team members can concentrate on actual problems that some customers may be experiencing, since the solution for the smaller things will already be available on the Internet and clients will be able to easily deal with them without touching base with the customer support team. Having thorough documentation is exceptionally important, particularly for new users with no past experience, as the web hosting service involves a huge amount of features and many individuals can become bewildered about what action to take. A good information repository can both help you perform the procedures that you need and become aware of how the hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting account from us, you will receive access to our extensive online documentation where you will find info on virtually everything related to our web hosting services. The topics cover anything from how to create an e-mail address on your telephone, to how to do various things using an .htaccess file. The articles themselves are written in an easy-to-understand way and offer in-depth guidelines on how to execute a particular operation in your Hepsia hosting Control Panel. You can also find information that is not directly connected to Hepsia, for instance one that concerns web apps on your desktop computer. The whole archive of articles will be available in the Control Panel’s Help section, but those that are relevant to a specific Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to acquaint yourself with de facto everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include an elaborate article archive where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have collected from our customers throughout the years and, as a result, our articles touch on particular problems that you may confront and include the fastest means of fixing them, for instance getting a 500 Internal Server Error message or being unable to send email messages from your desktop computer even though you have the right settings. The articles are available in each section of the Control Panel and you can consult them whenever you wish. They can help you widen your knowledge not only about our services, but also about the hosting field as a whole, as they offer comprehensive instructions and general information such as what cron jobs or file access permissions are.